Terms of Service

1. Acceptance of Terms

By accessing our website zamposquit.com or using our cleaning services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

ZamposQuit provides professional cleaning services including but not limited to:

• Residential cleaning services
• Commercial cleaning services
• Deep cleaning services
• Carpet and upholstery cleaning
• Specialized cleaning services

3. Booking and Scheduling

3.1 Service Booking

Services must be booked in advance by phone, email, or through our website. We recommend booking at least 24-48 hours in advance.

3.2 Scheduling Changes

Changes to scheduled services must be made at least 24 hours in advance. Same-day changes may incur additional fees.

3.3 Cancellation Policy

Cancellations must be made at least 24 hours before the scheduled service time. Late cancellations may result in a cancellation fee.

4. Pricing and Payment

4.1 Service Pricing

Pricing is based on the type of service, property size, and specific requirements. Final pricing will be confirmed before service commencement.

4.2 Payment Terms

Payment is due upon completion of services unless otherwise arranged. We accept cash, bank transfers, and major credit cards.

4.3 Additional Charges

Additional charges may apply for:

• Services outside normal working hours
• Emergency or same-day services
• Excessively dirty or cluttered properties
• Specialized cleaning requirements

5. Client Responsibilities

Clients agree to:

• Provide safe and reasonable access to the property
• Secure valuables and fragile items
• Inform us of any special requirements or concerns
• Ensure pets are secured during cleaning
• Provide necessary utilities (water, electricity)

6. Our Responsibilities

ZamposQuit commits to:

• Provide professional and reliable cleaning services
• Use appropriate cleaning products and equipment
• Maintain confidentiality and respect privacy
• Carry comprehensive insurance coverage
• Follow health and safety regulations

7. Quality Guarantee

We offer a 100% satisfaction guarantee. If you are not satisfied with our service, please contact us within 24 hours, and we will return to address any issues at no additional cost.

8. Liability and Insurance

8.1 Insurance Coverage

We maintain comprehensive public liability insurance up to £2 million and employer's liability insurance.

8.2 Limitation of Liability

Our liability is limited to the cost of the service provided. We are not liable for:

• Pre-existing damage or wear
• Damage to items not properly secured
• Consequential or indirect damages
• Items of exceptional value not disclosed

9. Health and Safety

We prioritize health and safety by:

• Using eco-friendly cleaning products where possible
• Following proper safety protocols
• Providing staff training on safety procedures
• Maintaining equipment in good working condition

10. Confidentiality

We respect your privacy and maintain strict confidentiality regarding your property and personal information.

11. Termination

Either party may terminate services with appropriate notice. Recurring services may be cancelled with 7 days' notice.

12. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including but not limited to natural disasters, government restrictions, or other unforeseeable events.

13. Dispute Resolution

Any disputes will be resolved through good faith negotiation. If necessary, disputes will be handled under UK law in the appropriate jurisdiction.

14. Modifications

We reserve the right to modify these terms at any time. Updated terms will be posted on our website with the effective date.

15. Contact Information

For questions about these Terms of Service, please contact us: